SHIPPING
Shipping Policy
Thank you for shopping with us! Please read our Shipping Policy carefully to understand how we process and deliver your orders.
1. General Information
We aim to process and ship all orders as quickly as possible.
Orders are processed Monday to Saturday, excluding public holidays.
Delivery timelines begin after your order has been processed and dispatched.
2. Delivery Time
We strive to deliver your orders within the following timeframes:
Metro Cities: Estimated delivery within 5 to 7 business days.
Remote / Non-Metro Locations: Estimated delivery may take 7 to 10 business days.
Please note that delivery times may vary depending on courier service availability in your area.
3. Shipping Rates & Options
Shipping charges (if any) are calculated at checkout based on your delivery location and the shipping method selected.
4. International Shipping
We do not offer international shipping at the moment. Orders can only be delivered within India.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email within 4 days.
You can use this tracking number on the courier partner’s website to check real-time delivery updates.
6. Shipping Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to:
Weather disruptions
Logistics or courier delays
High order volumes
Remote location accessibility
In such cases, we are not responsible for delays but will assist you in tracking and resolving the issue promptly.
7. Incorrect Address
Please ensure that all shipping details are correct at the time of checkout.
We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If a package is returned to us due to an incorrect address, you may be required to pay additional shipping charges for re-delivery.
8. Damaged or Missing Items
If you receive a damaged product or if any item is missing from your order:
Contact us at driptohhai@gmail.com 2 days of delivery.
Provide your order number and clear photos of the damaged items with an unboxing video
We will review the issue and offer a prompt resolution.
9. Contact Us
For any shipping-related queries or support, reach out to us at:
driptohhai@gmail.com
We’re here to help!
